We aim to despatch all items within 3 working days of receipt of payment. We offer free local delivery within a 5 mile radius of our Ilkley store on orders over £20. Otherwise, we automatically add a flat fee of £5.00 per full UK order, unless otherwise stated (eg. furniture). Please note: delivery charges cannot be refunded, except in the case of defective or damaged goods which we are unable to replace. Delivery is made by either courier or Royal Mail. Some items may require a signature. If this is the case, we will inform you in advance. You can check when delivery is scheduled to be made through your Covet account.